Customer Service

Hello!  Thanks for visiting our website.  If you have ANY questions please review some of our general FAQ's below.

If you still have an questions we are happy to speak with you.  Please feel free to email us at orders@waxbodega.com or call M-Thus 10 am to 5 pm, F-Sat 12pm to 7 pm EST - (216) 712-6040

FAQ's:

DO YOU SHIP INTERNATIONAL (INCLUDING CANADA)?

- YES.  We ship USPS international. These shipping costs will be calculated during your checkout.  

MY RECORD SLEEVE WAS DAMAGED DURING SHIPPING. CAN YOU REPLACE?

- If you're product was damaged during shipping please email us at orders@waxbodega.com along with photos of the damaged product.  We will do our very best to replace the damaged goods. 

WHEN IS YOUR STORE IN LAKEWOOD, OH OPEN?

- Mon - Thurs: 10AM - 5PM

- Fri - Sat: 12PM - 7PM

- Sun - CLOSED

CAN I PICK UP MORE ORDER IN YOUR STORE?

- Yes you can! Please let us know if you plan to pick up your order and we will hold it for you. We tend to ship orders as they come in so please call us at (216) 712-6040 as soon as your place you're order.  If you order during hours we are closed please email us at orders@waxbodega.com.

HOW DO YOUR SUBSCRIPTIONS WORK? 

- Our subscriptions are unique because you pick the records you want each month.  Please head over to our subscription page for more info.